At Ternet Education LLP (Gravity Institute), we are committed to providing high-quality educational resources and services. If you are not entirely satisfied with your purchase, we're here to help.
Due to the nature of our educational products and services, we do not offer returns on any of our digital products, such as online courses, eBooks, or downloadable content. We recommend that you carefully review the product details before making a purchase.
If you are not satisfied with the service you have purchased, you may be eligible for a refund. Refund requests must be made within 7 days of the original purchase. Please contact us with your order details and the reason for the refund request. We will review your request and notify you of the approval or rejection of your refund.
If your refund is approved, we will initiate a refund to your original method of payment. The time it takes to receive your refund may vary depending on your payment provider. However,we take maximum of 7 days for refunding your payment.
Certain services or products are non-refundable. This includes but is not limited to:
If you have any questions about our Return and Refund Policy, please contact us at [contact email].